Last updated: May 18, 2026
Privacy policy
This policy explains how Pallad processes personal data collected through the website, contact form, and client portal.
Controller
The data controller is PALLAD, a French SARL registered under SIREN 930 667 688, with its registered office in Montpellier.
For any request about personal data, you can contact contact@pallad.fr.
Data collected
When you contact us, Pallad may process the information you provide: first name, last name, company, email address, phone number, country, and message content.
When using the portal, Pallad may process information required for authentication, account management, organization follow-up, monitored domains, and service-related exchanges.
Limited technical data may be processed for security, logging, abuse prevention, and proper operation of the services.
Purposes and legal bases
Contact data is used to respond to your requests, prepare a business discussion, or follow a pre-contractual relationship.
Portal data is processed to provide requested services, manage access, support operational follow-up, and secure the platform.
Depending on the case, the legal bases are the performance of pre-contractual or contractual measures, Pallad's legitimate interest in securing and administering its services, and compliance with legal obligations.
Recipients and retention
Data is intended for authorized Pallad teams and technical providers strictly necessary for hosting, operating, and securing the services.
Contact data is retained for the time needed to process the request and for reasonable commercial follow-up. Portal data is retained for the duration of the contractual relationship, then archived according to applicable obligations.
Your rights
Subject to applicable conditions, you have rights of access, rectification, erasure, objection, restriction, and portability.
You can exercise these rights at contact@pallad.fr. You may also lodge a complaint with the CNIL if you believe your rights are not respected.